Your grants management specialist is your first contact for all administrative elements of your grant award: negotiation, reporting, budgeting, and management.
To get the response you need as completely and quickly as possible, follow the steps below, shown in Graphic and Narrative form.
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Contact your grants management specialist (listed in eRA Commons) if you know you're approved for an award or you’re already managing your grant. Otherwise, a program officer is probably your best bet.
If contacting your grants management specialist is the right move, start with an email. In your email, do the following:
Grants management specialists typically respond by the end of the next business day. However, from July to September workloads get heavier, so it may take two business days to get back to you. If you can afford to wait, please do.
If your issue is urgent or you do not get a reply within two business days, take these steps to escalate your request:
Last Updated September 24, 2013
Last Reviewed March 27, 2015